Shipping policy
We’re dedicated to delivering your skincare essentials with care and efficiency. Here's everything you need to know about our shipping process:
- Processing Time: Orders are processed within 1–2 business days. You’ll receive a confirmation email once your order has shipped.
- Shipping Methods & Rates:
- Standard Shipping (5–7 business days): $8.00
- Expedited Shipping (2–3 business days): $9.99
- International Shipping: We currently ship within [your country or region]. International shipping options will be available soon.
- Order Tracking: Every order includes tracking. You’ll receive a tracking number via email once your package is on its way.
- Shipping Restrictions: At this time, we do not ship to P.O. boxes or APO/FPO addresses.
- Lost or Damaged Packages: If your order arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of delivery. We’ll resolve the issue promptly.
- Need Help? Reach out to our support team at [your support email] for any shipping-related questions.